Customer Support Information
Product Inquiries and Service NumbersWSD provides continual 24 hour support from 10:00 am Monday New Zealand time (11:00 PM Sunday London time, 6:00 PM Sunday New York time) through 10:00 am Saturday New Zealand time (11:00 PM Friday London time, 6:00 PM Friday New York time)
Sales and Client Services: + 64 9 632 0138
Email: info@wsd-nz.com
Technical Support: +64 9 632 0137
Email: support@wsd-nz.com
Chat Id: wsdclientsupport@hotmail.com
Account Maintenance: +64 9 632 01 38
Email: backoffice@wsd-nz.com
Chat Id: wsdbo@hotmail.com
Dealing DeskInternational Dealing Desk: +64 9 632 0100
When is it appropriate to call the dealing desk? All WSD clients are encouraged to call the dealing desk under the following conditions:
- No immediate access to the Internet
- Client fails to receive a confirmation on an order placed online
- Internet failure or failure to connect to the WSD server
For any other inquiries that are not trade related please call WSD Customer Support staff, which is available 24-hours a day to assist you at +64 9 632 0125
International Toll Free NumbersCountry/Region Phone Numbers
Australia 1 800 648597
Austria 0 800 297 519
Belgium 0 800 74229
Canada 1 800 5903412
China 10 800 7121649
10 800 1201649
Denmark 80 888622
Finland 0 800 914652
Germany 0800 673939
Ireland 1 800 657143
Italy 800 872132
Japan 00 531 230041
Malaysia 1 800 812966
Netherlands 0 800 0229212
Singapore 0800 6421024
South Korea 007 986430012
Switzerland 0 800 563844
Taiwan 00 801 642008
Thailand 001 800 120666043
U.S.A 1 866 8604703
1 866 7900175
UK
0 808 234 8735