Product Inquiries and Service Numbers

WSD provides continual 24 hour support from 10:00 am Monday New Zealand time (11:00 PM Sunday London time, 6:00 PM Sunday New York time) through 10:00 am Saturday New Zealand time (11:00 PM Friday London time, 6:00 PM Friday New York time)

 

Address: WSD Global Markets Limited WSD House, 475 Mt Eden Road Mt Eden, P.O. Box 8063 Symonds Street, Auckland New Zealand Sales and Client Services: +64 9 6320132 Email: info@wsd-nz.com Technical Support: +64 9 632 0137 Email: support@wsd-nz.com Chat Id: wsdclientsupport@hotmail.com Account Maintenance: + 64 9 6320121 Email: backoffice@wsd-nz.com Chat Id: wsdbo@hotmail.com International Dealing Desk +64 9 632 0100 General Info +64 9 632 0128 National Toll Free 0 800 000973

When is it appropriate to call the dealing desk? All WSD clients are encouraged to call the dealing desk under the following conditions:

No immediate access to the Internet Client fails to receive a confirmation on an order placed online Internet failure or failure to connect to the WSD server

For any other inquiries that are not trade related please call WSD Customer Support staff, which is available 24-hours a day to assist you at +64 9 6320129

International Toll Free Numbers Country/Region Phone Numbers Australia 1 800 648597 China 10 800 7121649 10 800 1201649 Germany 0800 673939 Japan 00 531 230041 Malaysia 1 800 812966 Netherlands 0 800 0229212 Singapore 0800 6421024 South Korea 007 986430012 Switzerland 0 800 563844 Taiwan 00 801 642008 Thailand 001 800 120666043 U.S.A 1 866 8604703 1 866 7900175 UK 0 808 234 8735